1. Rates and Billing
All work during standard business hours is charged at $190 AUD (ex GST) per hour.
All work outside standard business hours is charged at $290 AUD (ex GST) per hour.
Standard business hours are Monday to Friday, 9:00am to 6:00pm, excluding Victorian Public Holidays.
2. Onsite and Remote Support
Onsite work has a minimum charge of 1.5 hours, billed in 15-minute increments thereafter.
After-hours onsite work has a minimum charge of 2 hours, billed in 15-minute increments thereafter.
Remote support is billed in 15-minute increments.
3. Travel and Parking
Travel outside Melbourne CBD and Inner Suburbs is charged at $140 AUD (ex GST) per hour.
Parking costs are passed on to the client where not provided.
4. Cancellations
Less than 8 business hours notice incurs a minimum charge of 1 hour or 50% of booking duration.
5. Payment Terms
Late fee up to 20% applies after 60 days overdue.
Collection costs will be added if required.
6. After-Hours Work
Available by prior arrangement only.
7. Subcontracting
Halprin Consulting may subcontract work where required.
8. Pricing Reviews
Pricing reviewed annually on July 1st.
9. Ownership of Goods
Goods remain property of Halprin Consulting until paid in full.
10. Hardware and Warranty
Manufacturer warranty only.
Return-to-base applies. Labour is chargeable.
11. Uncollected Equipment
Items uncollected after 6 months may be disposed of.
12. General
All prices in AUD excluding GST.
Use of services constitutes acceptance of these terms.